COVID 19 – updated :3rd Nov 2021
We continue to try and get back to providing veterinary services in as close a way as possible to normal .Rest assured we will continue to provide the best possible veterinary care we can to you and your pet, but please bear with us as there are still some changes due to the on going Covid pandemic.More information on how a visit to the practice works now.
Where appropriate some non emergency problems can be handled with a phone consultation .Our staff can give further advice on this.
If you are self isolating then please tell our staff know and please do not visit the practice
Can I come into the practice with my pet
Yes. One person per consultation can come into the practice with your pet. Please wear a mask or face covering.
When you arrive at the practice, let us know you have arrived by calling us or using the arrivals pad in the carpark. When ready the vet will collect you from your car and invite you into the practice with your pet.
If you are self isolating then please let our staff know and please do not visit the practice.
Vaccines and routine neutering
We are once again now able to offer vaccinations and neutering . See our vaccine information page for details.
Under normal circumstances we offer home visits for a variety of reasons. Unfortunately due to current extreme pressures on veterinary services requirements we can only now offer home visits in cases where no other alternative is possible. Please call us to discuss if you feel a home visit is absolutely essential.
Our practice has been in operation for over 140 years at Rye Street in Bishop’s Stortford, Herts. 25 years ago we achieved Hospital status and remain the only one in a 10 mile radius.
We aim to achieve the highest possible standards in patient and client care and continually invest in the latest equipment and staff training.
Please feel free to call us and discuss your needs with our friendly reception team, no question is too small!
BREXIT , make sure you know the new rules on travel to the EU
In Emergency call 01279 654108 and choose option 1, to be transferred to the duty vet,.
Save money and pay monthly for your pet’s essential preventative care.
Wellness Plans give you the reassurance of knowing that you are providing the best possible protection and care for the pet you love.
24 hour emergency service
Small animal emergencies, 24/7, please call 01279 654108. You will be given a contact number for the duty vet, who will see you and your pet at the surgery or arrange to visit if needed.
We provide our own out of hours cover at Rye Street so you don’t have to drive long distances in an emergency and we have a nurse on site 24 hours to care for your pet should they have to stay overnight.
Please note phone calls may be recorded for training purposes