Save money and pay monthly for your pet’s essential preventative care.
Wellness Plans give you the reassurance of knowing that you are providing the best possible protection and care for the pet you love.
COVID 19 – updated :12-05-2020
The Coronavirus outbreak is concerning for everybody.
Please be rest assured we will continue to provide the best possible veterinary care we can to you and your pet.
Animal welfare and health is very important to you and to us, but human health understandably must be prioritized.
To help with the fight against coronovirus , the veterinary profession is allowing only urgent and emergency treatment to be carried out at the practice. Many non emergency problems can be handled out with a phone consultation .Our staff with advise on this where appropriate.
Vaccines and Routine Neutering
After an initial period of more severe restriction, we are once again now able to offer some vaccinations.
Most puppies , kittens and rabbits and many adult dogs and some cats may be vaccinated . See our vaccine information page for details.
In addition we are able to offer some neutering of pets ( particularly cats going outdoors ) where urgently required. If your pet requires neutering please ring us to discuss what our options are.
When visiting the practice
Please be aware , when you visit the practice , you will be asked to stay in your car. The vet or nurse will call you and discuss the reason for the visit, and will then collect the pet from the car. Once an examination and treatment is completed the vet will call you again to discuss everything and return the pet to your car.
Please assist us by bringing with you an means of payment that can be delivered over the phone.
If you are self isolating then please tell our staff know and please do not visit the practice.
Under normal circumstances we offer home visits for a variety of reasons. Unfortunately due to current social distances requirements we can only now offer home visits in cases where no other alternative is possible. Please call us to discuss if you feel a home visit is absolutely essential.
The situation is changing rapidly and we have to adapt , but our aim is to continue to provide the best possible veterinary care despite the current difficult circumstances .
Our practice has been in operation for over 140 years at Rye Street in Bishop’s Stortford, Herts. 25 years ago we achieved Hospital status and remain the only one in a 10 mile radius.
We aim to achieve the highest possible standards in patient and client care and continually invest in the latest equipment and staff training.
Please feel free to call us and discuss your needs with our friendly reception team, no question is too small!
24 hour emergency service
Small animal emergencies, 24/7, please call 01279 654108. You will be given a contact number for the duty vet, who will see you and your pet at the surgery or arrange to visit if needed.
We provide our own out of hours cover at Rye Street so you don’t have to drive long distances in an emergency and we have a nurse on site 24 hours to care for your pet should they have to stay overnight.
Please note phone calls may be recorded for training purposes