Saffron Walden

COVID 19 – updated :11-04-2020

The Coronavirus outbreak is concerning for everybody.

Please be rest assured we will continue to provide the best possible veterinary care we can  to you and your pet.

Animal welfare and health is very important to you and to us, but human health understandably must be prioritized.

To help with the fight against coronovirus , the veterinary profession is allowing only urgent and emergency treatment to be carried out at the practice. More routine and less urgent  treatments can be carried out with a  phone consultation where possible.

We are following the advice  given by the RCVS  and BVA  (our governing bodies ) as closely as we can.

Vaccines and Routine Neutering

After an initial period of more severe restriction, from Tuesday  April 14th we are once again now able to offer the most urgent vaccinations. Urgent vaccines are those  for most puppies , kittens and rabbits and some adult dogs and cats. See our vaccine information page for details.

In addition we are able to offer some neutering of pets ( particularly cats going outdoors ) where urgently required. If your pet requires neutering please ring us to discuss what our options are.

Opening Hours

We remain open  for  pets that are unwell, or in pain but in order to concentrate on urgent and emergency treatments we have reduced our normal opening hours significantly

We  continue to provide a 24 hour a day, 7 days a week emergency service at our Bishop’s Stortford Veterinary Hospital.

 

When visiting the practice

Please be aware , when you visit the practice , you will be asked to stay in your car. The vet or nurse will call you and discuss the reason for the visit, and will then collect the pet from the car. Once an examination and treatment is completed the vet will call you again to discuss everything and return the pet to your car. 

Please assist us by bringing with you an means of payment that can be delivered over the phone.

If you are self isolating then please tell our staff  know and please do not visit the practice.

Home Visits

Under normal circumstances we offer home visits for a variety of reasons. Unfortunately due to current social distances requirements we can only now offer home visits in cases where no other alternative is possible. Please call us to discuss if you feel a home visit is absolutely essential.

The situation is changing rapidly and we have to adapt , but our aim is to continue to provide the best possible veterinary care despite the current  difficult circumstances.

Call us to make an appointment: 01799 522755

Out of hours emergency , please call us on our normal number 01799 522755 
 If for any reason this number does not connect, please call 07741 004170

Our friendly experienced vets and nurses now bring the high standards of pet health care from our Hospital to your local clinic in Saffron Walden.

The clinic offers consultations by appointment six days a week, diagnostic facilities and a fully functional operating room. Our standard long appointment slots ensure we have enough time to give your pet the attention they deserve.

The clinic is easy to find on the shopping parade on Rowntree Way and free parking is available right outside the front door.

Should your pet have a more serious illness or injury, they will be transferred by ambulance to our main Bishops Stortford Vetrinary Hospital. Here they will benefit from a wide array of diagnostic and surgical facilities. For those pets that need to stay overnight, you can be assured in the knowledge that we have a Veterinary Nurse at the hospital 24 hours a day to care for the in patients.

The practice owners Alison Somers, Ruth Jackson and Neil Macleod believe strongly in delivering the high standard of care and expertise that they would expect for their own pets.