If you have any special needs, please let our staff know so that we can help you, and also ensure you get the same support in the future.
Disabled parking
We have one disabled parking bay in our carpark.
The Blue Badge Scheme is for people with severe mobility problems. It allows Blue Badge holders to park close to where they need to go. For more information visit your local council office.
Wheelchair access
We do have one step at the main entrance of the building; however, a ramp is available for wheelchair access. Please inform the team if you require wheelchair access when booking your appointment. On arrival at the main entrance please then ring the doorbell signposted ‘Disabled Access During Office Hours’ so that a member of staff can assist you.
Deaf / impaired hearing
Please contact us if you any hearing needs so that we organise communication support for you. You can email us at reception@bsvh.co.uk
For more advice and support for deaf people please visit the following websites:
· British Sign Language Healthy Mind
· Royal Association for Deaf People
· National Deaf Children’s Society
Blind/partially sighted
If you or a family member are blind or partially sighted, we can provide audio information/ advice via the telephone or provide large print of our information leaflets upon request. Please ask our staff for further information.
For more advice and support for blind people please visit the following websites:
· Royal National Institute of Blind People (RNIB)
Guide dogs
Guide dogs are welcome at our practices, but we ask that you be aware of other patients and staff who may have an allergy or fear of dogs. Please visit the guide dog website for further information.